Privacy Policy
Sleep Coach MD.
Location: Texas, United States
Sleep Coach MD. respects your privacy and is committed to protecting the personal and health information you provide to us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website and use our virtual sleep medicine services.
Effective Date: June 1, 2025
1. Information We Collect
We may collect the following types of information:
a. Personal Identifiable Information (PII):
- Full name
- Date of birth
- Email address
- Phone number
- Billing & patient’s insurance reimbursement
- Mailing address
b. Protected Health Information (PHI)
- Medical history
- Sleep assessment responses
- Test results (e.g., home sleep study data)
- Treatment plans
- Communications with your provider
c. Website Usage Data:
- IP address
- Browser type
- Operating system
- Pages visited
- Date and time of visit
2. How We Use Your Information
We use your information for the following purposes:
- To provide telehealth and sleep coaching services
- To schedule and manage appointments
- To comply with legal and regulatory obligations (including HIPAA)
- For billing & insurance reimbursement purposes
- To communicate with you securely
- To improve our website and services
3. HIPAA Compliance
Sleep Coach MD is a Covered Entity under the Health Insurance Portability and Accountability Act (HIPAA). We comply with HIPAA regulations to protect your PHI, including the use of secure platforms for communication and data storage. You have rights under HIPAA, including the right to:
- Access your medical records
- Request corrections
- Receive an accounting of disclosures
- Request restrictions or confidential communications
4. Sharing of Information
We do not sell or rent your personal or health information. We may share information only in the following situations:
- With third-party service providers (e.g., billing, secure email, telehealth platforms) under strict confidentiality agreements
- With your insurance provider for reimbursement purposes (if applicable)
- As required by law or in response to legal processes
- To protect life, safety, or rights of patients or others
- With your written authorization
5. Data Security
We use industry-standard administrative, technical, and physical safeguards to protect your data, including:
- HIPAA-compliant telehealth and record-keeping tools
- Encrypted communications
- Access controls and secure logins
- Regular data backup and monitoring
Despite our efforts, no system is 100% secure. We encourage patients to use strong passwords and avoid sharing personal data through unsecure channels.
6. Cookies and Tracking
Our website may use cookies and similar technologies for analytics and site improvement. These do not store PHI and are used solely to monitor performance and user behavior. You can adjust your browser settings to disable cookies at any time.
7. Your Rights (Texas ,Florida and Federal Law)
As a Texas or Florida resident, you have the right to:
- Know what personal information we collect and why
- Access your information
- Request deletion (where applicable)
- Opt-out of data collection for non-essential purposes
To exercise these rights, email us at gethelp@mysleepcoachmd.com or call +1 214 233 6243
8. Children’s Privacy
Our services are intended for individuals 4 years and older with parental consent. We collect personal information with verified parental consent.
9. Third-Party Websites
Our website may contain links to other websites. We are not responsible for the privacy practices of those sites. Please review their privacy policies before sharing information.
10. Changes to This Policy
We reserve the right to update this policy at any time. Changes will be posted on this page with an updated “Effective Date.” Continued use of our services after any updates constitutes your agreement to the revised policy.
11. Contact Us
If you have concerns or questions about telehealth services, contact us at: Sleep Coach MD
Email: gethelp@mysleepcoachmd.com
Phone: +1 214 233 6243